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About NK Floors LLC
NK Floors is a family-owned business with a vision to provide superior products and services, invest in the future through training and partnerships, and give back by helping others. We are a premier provider of nearly all types of flooring for both residential and commercial applications. We work alongside leading manufacturers.
Typically, we can sell and install high-quality flooring for less. Our vision was birthed through our experience of flooring installation and sales, working with missions and people from different parts of the world, and our affinity for developing relationships with family and community.
NK Floors owners, Nathan and Karie Owens, dreamed of establishing a family business built on Nathan’s outstanding skill in flooring installation. As a boy, Nathan installed all types of flooring, working alongside his father. His passion and knowledge for flooring installation inspired the family’s interest so much that it became a family business. Nathan and Karie have nine children, with two sets of twins. They have lived overseas as missionaries, working together to build ministries, and now work together in the flooring business.
At NK Floors, we believe in our core values: quality, integrity, superior work ethic, effective communication, respect, and flexibility. NK Floors is a company that is committed to quality in the services we provide, from flooring sales to installations. As team members, we bring quality to our company and customers. We expect honesty and dependability. We strive to have good character, and our actions match our words. Our goal is to do it right the first time. We are professionals and craftsmen who aim to demonstrate this in all areas. We put our best effort into every aspect of our work to get the job done and implement skills and procedures to carry this out. We expect continuous improvement.
We constantly seek to improve, and effective communication is one of those critical areas. We actively listen to directions and are mindful of concerns. We respect customers and listen with empathy and a positive attitude. As a business, we seek conflict resolution with integrity and respectful communication and adapt and make changes when necessary for personal and company growth. We are ready to innovate and excel to increase our efficiency and productivity.
The Owens family and the NK Floors Team are committed to serving our customers and community. Serving inspires our company and us as individuals. We look for needs and seek ways to fulfill them. We are empowered by our faith to reach others. This has been true of our company and of our service to others all over the world.
After faith and service, growth is our next inspiration. “If you are not growing, you are decaying.” Nathan often says. This is true of personal, spiritual, and company growth. We constantly seek ways to develop from where we are and reach goals to take us to the next level. This is where we get our motto, “Next level, precision flooring.” Our installation crews have grown from just one crew to over 50 crews. Our team members are certified flooring installers and are knowledgeable sales and customer advocates. We have a brand-new, beautifully accommodating showroom and warehouse and the ambition to install flooring in many businesses and homes in our community. The sky is the limit.
From the second a customer makes first contact, through choosing the flooring to accommodate their needs, to the installation, and to the final walk-through, we know flooring. When selecting a product, we see the customer as an individual. We take the vision expressed during a consultation and work diligently to make it a reality. We factor in style preference, the product needed for the best outcome, and cost-effectiveness. Installation is an art, and NK Floors does it with passion and precision.
We look forward to transforming your home from a distant dream to a present existence.
A Core Values Blueprint for Home Improvement
Home improvement begins in the mind. It is the culmination of hopes and dreams. Home improvement anticipates change that will bring happiness, value, and identity. What is the blueprint for choosing the companies to dream with you and make those dreams come true? Like a floor plan on a blueprint, a company’s core values help lay out key components. Core values identify which attributes a family, institution, or business possesses. Choosing companies for your home improvement investment that align with your core values is essential. You will see these ideals carried out in the craft, communication, and customer service you receive during your project. At NK Floors, we hold these core values to the highest standard. Let me explain why we believe they are crucial to our customers and homeowners by listing our core values as a flooring company and applying them to home improvement.
1. Quality
NK Floors is committed to offering quality in the flooring products and services we provide. Our company partners with leading flooring manufacturers to offer our customers top-quality products. For a home improvement, quality matters if you are looking for window replacement, fresh interior paint with accent walls, a kitchen renovation, or an upgrade to your lighting. What is the quality of the products you are purchasing and having installed? If you are hiring a company to do the home improvement, are they certified and trained in their expertise? Trades must take ownership of their knowledge and craftsmanship. Our company offers installer certifications and classes. What about the companies you will hire? Are they top-quality? Home improvements can add value to your home, so choose carefully.
2. Integrity
NK Floors team members are expected to be honest and dependable. Our team strives to have a reputation where our actions match our words. Our goal is to do it right the first time. When considering different companies for home improvement, check their reputability and reviews. Get referrals. No company is perfect, but the consensus should be that they are honest and dependable, and most people are satisfied with their prices, products, and results.
3. Superior Work Ethic
NK Floors team members are expected to put their best effort into every aspect of their work. Superior skills, effective procedures, and continuous improvement are foundational to our company. There is a process for each project in your home. Adequate procedures in construction and renovation ensure a lasting home improvement. The plan for the home upgrade should accompany momentum from start to finish. Following through on the job allows the project to be completed promptly, tidily, and organized.
4. Effective Communication
NK Floors strives to be direct and timely in communicating with customers and is mindful of concerns. Our goal is to understand and carry out the needs of our clients. You will conduct several vital conversations before any contractor or interior designer enters your home. Are they listening to your ideas while imparting their knowledge, or are they just pushing to make a sale? Are they listening to concerns about products and installation? Customer satisfaction and communication must be prioritized before, during, and after the home renovation.
5. Respect
NK Floor team members strive to interact with positive attitudes and respectful demeanors. Any home improvement project can be stressful. When communicating with the business entrusted to beautify your castle, they must remain respectful and act on the customer’s behalf. Be sure to communicate suitable times to be in the home and how to maneuver around pets and other family members during the project.
6. Flexibility
NK Floors is prepared to adapt and make changes when necessary. We are ready to innovate and excel to increase our efficiency and productivity. Life happens, and our team is prepared to accommodate you when it does. Variables in home improvement include schedules, weather, finances, permits, product availability, colors, design choices, etc.… When obstacles arise, qualified companies will think critically to find a solution. Be sure your team of experienced home improvement companies can tailor to all that may come your way during your renovation.
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NK Floors adheres to these core values to offer our customers next-level, precision flooring. Floors for every walk of life can only be laid when we follow these ideals in quality, integrity, superior work ethic, effective communication, respect, and flexibility. Clarify your core values for your next home renovation and use them as a blueprint to find the products and companies you seek to help you create your dream home.
Business Hours
Mon - Fri : 9AM - 6PM
Sat: 10AM - 2PM
Sun: Closed
