Privacy Policy

Effective Date: January 01, 2022

Welcome to NK Floors

By accessing our website and services, you agree to comply with and be bound by the following terms and conditions.

Use of Website

You agree to use our website only for lawful purposes. Unauthorized use may give rise to a claim for damages and/or be a criminal offense.

Intellectual Property

All content on this website is owned by or licensed to NK Floors. Reproduction is prohibited unless with our express written consent.

Limitation of Liability

NK Floors is not liable for any damages arising from the use of this website.

Governing Law

These terms are governed by and construed in accordance with the laws of VA, and you irrevocably submit to the exclusive jurisdiction of the courts in that State.

Changes to Terms

We may update these terms at any time. Continued use of the website means you accept the new terms.

SMS Communication

1- SMS Consent Communication

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes. The information (540-582-4000) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications

If you have consented to receive text messages from NK Floors, you may receive messages related to the following:

• Appointment reminders: Hello, this is a friendly reminder of your upcoming consultation with Caleb from NK Floors at your home on April 25 at 10am. You can reply STOP to opt out of SMS messaging from NK Floors at any time.
• Follow-up messages: Hello, this is a friendly reminder from NK Floors that your flooring installation is scheduled to begin on April 29 at 10am. You can reply STOP to opt out of SMS messaging from NK Floors at any time.
• Billing inquiries: Hello, this is a friendly reminder from NK Floors that your final invoice has been sent to your email and is due by the start of your flooring installation on April 29. You can reply STOP to opt out of SMS messaging from NK Floors at any time.
• Promotions or offers (if applicable): NK Floors is offering a discount on all carpet installs for the month of May. Please let us know if you are interested in learning more. You can reply STOP to opt out of SMS messaging from NK Floors at any time.

3- Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your NK Floors appointments/billing, etc.

Example: "Message frequency may vary. You may receive up to 5 SMS messages per week regarding your NK Floors appointments or account status."

4- Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method

You may opt-in to receive SMS messages from NK Floors in the following ways:

• By messaging our team first at 540-582-4000.
• By submitting an online form via our website contact us form.

6- Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help

If you are experiencing any issues, you can reply with the keyword HELP to 540-582-4000. Or, you can get help directly from us by calling us at 540-582-4000 or emailing at nkfloors@nkfloors.com.

Additional Options

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our online form.

8- Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt-out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
• Message frequency may vary.

Contact Us

For any questions about this Privacy Policy, please contact us at NK Floors:

Addresses:
• 210 Freedom Court, Unit 112 Fredericksburg, VA 22408
• 10042 Southpoint Parkway, Fredericksburg, VA 22407
Phone: 540-582-4000
Email: nkfloors@nkfloors.com

This document was last updated on: April 24, 2025